FREQUENTLY ASKED QUESTIONS
Do you have a question about our products, shipping or your order? Chances are you'll find the answer below.
Choose the desired product and add it to your shopping cart. From the shopping cart, you can easily proceed to checkout and complete your order.
Shipping costs are automatically calculated during checkout. From the amount stated on the website, you will benefit from free shipping.
We try to process every order as quickly as possible and pack it carefully. As soon as your order is on its way, you will receive a confirmation.
Our assortment consists of various types of decoration and unique finds. With each product, we try to state as clearly as possible what you can expect.
Many of our products are special items that may be of limited availability. When a product is sold out, it is therefore possible that the exact same item may not become available again.
Yes, you can return your order within the applicable return period. Please refer to our return conditions for all information regarding registration, shipping, and refunds.
The available payment methods will be displayed during checkout. You can securely choose the payment method that suits you best there.
Once your order has shipped and tracking is available, you will receive information allowing you to follow its delivery.